Delete your MuseMill account

In the MuseMill app

• Open MuseMill and go to Settings → Account.
• Tap Delete account, type DELETE to confirm, and tap Delete.

Deleting your account also cancels your paid plan straight away, so you won't be charged again. If we can't reach our payment provider at that moment, nothing is deleted and the app asks you to try again. Want a copy of your content? Use Settings → Account → Export my data before deleting.

On the web dashboard

• Sign in at app.musemill.ai and go to Settings → Data & privacy.
• Click Delete account. Your email app opens with the request ready; send it from the email address on your account.

We confirm it's you, cancel any paid plan, delete the account, and email you when it's done, within 30 days and usually much sooner. Want a copy of your content first? Click Export my data on the same page.

By email

No app or dashboard to hand? Email privacy@musemill.ai from the email address on your account with the subject "Delete my account". We confirm it's you, cancel any paid plan, delete the account, and email you when it's done, within 30 days and usually much sooner.

What gets deleted

• Deleted straight away: your account and sign-in (including any Sign in with Apple link, which we revoke), workspace, brand profile, posts, images, captions, schedules, connected-account links and statistics, and notification tokens. Removed from backups within 30 days.
• Not affected: posts already published on Instagram, Facebook, Threads or TikTok stay there until you delete them on the platform.
• Kept because the law requires it: invoices and payment records, for as long as tax and accounting law requires (up to 10 years). Stripe keeps its own payment records under its policies.

If you belong to a team, deleting your own login removes you from it; the business owner deletes the workspace itself. See our Privacy Policy for details.